Purchasing terms and conditions

Here at Happywall.co.uk you shop easily and safely. Below you will find our full terms.

Rates

The prices you find on our website are inclusive of VAT. VAT will be reported in order summary along with any shipping charges before you confirm your purchase.

Payment Options

1. Credit card payment (VISA, MasterCard)
Payment accepted by VISA and MasterCard. Select your credit or debit card at checkout and fill in the card owner's name, card number, card expiration month and CVC code. CVC is the last three digits on the signature panel on the back of the card.

Delivery times

Murals are delivered within 2-5 working days. Paintings delivered within 7-14 working days. The delivery is sent to the nearest delivery. If you choose parcel post, then a notice will be sent to your mobile phone if you have entered the mobile phone number when ordering. Otherwise, the AVI post. Corporate packages are delivered directly to your company and delivered weekdays will be charged. 16:00.
If we can not deliver within the agreed time, you as a customer is informed without delay about the reason for the delay and informed of a new delivery date. You then have the right to cancel the purchase no charge.

Returns and complaints

14 day return policy applies. You have the right to cancel your purchase and cancellation period applies, within 14 days from the date you receive your merchandise. If you regret your purchase and return your item, we will refund your purchase amount, within 20 days. As a customer, you pay for any return shipping, and undone product must be returned in unaltered condition and with original packaging and packing.
We sell all products with a one year warranty and three year warranty, according to consumer. Incorrect or damaged on arrival products can be returned and exchanged free of charge. We also compensate for any shipping charges incurred by returns. For complaints, please contact customer service at info@happywall.co.uk, with the following info:
  1. Your order number
  2. Describe why you want to return the item
  3. What action you would like us to take, exchange or refund.
  4. Attach a photo on the board if it is damaged.
  5. Wait for a response with approval and intstruktioner for the return.
Returns of murals sent to:
Nordic E Trade AB
Fraktflygargatan 18
128 21 Skarpnack
Sweden
Returns of paintings sent to:
CeWe Color Nordic
Segaltvej 16
DK - 8541 Skødsrup
Denmark

We do not reimburse any additional costs that may arise due to a product is damaged, faulty or defective, such as extra work, materials or the like. It is up to the customer to check the product before installing it. We do not reimburse for faulty installations. In any dispute followed the Public Complaints Board's recommendations.

Privacy Policy

Personal Information
Happywall.se is personal data for the processing of the personal data that you as a customer to us. Your personal information will be used to manage the customer relationship. We will never disclose personal information to unrelated parties.
Payment Security
We offer a secure card payments by VISA, MasterCard, in collaboration with DIBS Payment Services. When you pay by card you will be directed to a secure page with SSL certificates from DIBS Payment Services where you can safely enter your card details and carry out the payment. Happywall.se manages never your card details.
DIBS Payment Services
DIBS Payment Services is the leading provider of payment services via the Internet and is PCI-DSS certified by the card industry ( including VISA, MasterCard and Diners) to handle payment transactions at the highest level of security. PCI DSS stands for Payment Card Industry Data Security Standard and is a comprehensive program designed to increase data security among all parties that store, process or transmit cardholder data, according to the card companies' stringent requirements.
More information can be found at DIBS Payment Services website.

Terms and Conditions

If you have opted to receive our newsletter we will send you information and product offers to you via email. If you no longer receive any newsletter you can easily unsubscribe via the unsubscribe link in the current newsletter. Terms and Conditions, you are under 18 you must have parents written permission to order. We reserve the right without notice to change our terms and conditions.